Shipping policy
At Flow of Guidance, we aim to make your shopping experience simple and reliable. We ship our products worldwide.
Processing Time
Orders are typically processed within 2–5 business days after your order is placed.
Please note that processing times may be longer during holidays, sales, or periods of high order volume.
Shipping Times
Estimated delivery times vary depending on your location:
- Canada: 3–8 business days
- United States: 4–10 business days
- International: 7–20 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your destination, order size, and available shipping method.
Any free-shipping promotions will be clearly stated on our website when available.
International Orders & Customs
International customers are responsible for any customs duties, taxes, import fees, or other charges that may apply to their order.
These fees are determined by the destination country and are outside of our control.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking information to update after your order has been shipped.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your order.
If you provide an incorrect or incomplete address, your order may be delayed, returned, or require additional shipping costs.
Questions
If you have any questions about shipping, please contact us through the Contact Us page on our website.
Thank you for supporting Flow of Guidance.